Privacy Policy – Achiote Ecuador Cuisine

We appreciate the importance you place on your personal data and it is imperative that you are aware of how it is used and who collects it.

PRIVACY POLICY

In accordance with the provisions of Agreement No. 012-2019, issued by the Ministry of Telecommunications and Information Society of the Republic of Ecuador with respect to the Protection of Personal Data, by accepting this Privacy Policy you give your informed, express, free and unequivocal consent for the personal data you provide through the website https://achiote.com.ec/ (hereinafter WEBSITE) are included in a file of “WEB USERS AND SUBSCRIBERS” as well as “CUSTOMERS AND / OR SUPPLIERS” (If applicable):

Our corporate name is: Achiote Ecuador Cuisine
Our online domain is: https://achiote.com.ec/
We are located at: Juan Rodriguez 282
Email: info@achiote.com.ec
Our social activity is: Restaurant of typical Ecuadorian food.

Achiote Ecuador Cuisine, guarantees the protection of your personal data as provided in Article 66 of the Republic of Ecuador, in its relevant part which provides “… The right to the protection of personal data, which includes access and decision on information and data of this nature, as well as its corresponding protection. The collection, filing, processing, distribution or dissemination of this information data shall require the authorization of the holder and the mandate of the law”.

In addition to international treaties:

European Convention for the Protection of Human Rights and Fundamental Freedoms, which in its Art. 18.1 states that everyone has the right to privacy;
The American Convention on Human Rights of 1969, known as the Pact of San José, Costa Rica, which in Art. 25 recognizes that everyone has the right to a simple and practical recourse against acts that violate the fundamental rights recognized by the Constitution and the law, including the right to privacy;
The American Declaration of the Rights and Duties of Man, approved at the IX Inter-American Conference in Bogota, Colombia, in 1948;
The Universal Declaration of Human Rights, approved by the United Nations Organization, which in its Art. 12 guarantees this right;
The International Covenant on Civil and Political Rights, signed in New York on December 19, 1966, which in its Art. 17 guarantees the aforementioned right;
The European Convention for the Protection of Human Rights and Fundamental Freedoms; Art. 8.1. Convention No. 108;
Treaty of the European Union of February 7, 1992, Art. 72 deals with this right;
The European Parliament has issued several Resolutions in 1989, especially in Arts. 6 and 18;
The Organization for Economic Cooperation and Development (OECD) also deals with the right to privacy in its Recommendation of November 23, 1980.

Achiote Ecuador Cuisine complies with the General Data Protection Regulation of the European Union.

This Privacy Policy shall be valid only for personal data collected on the Web Site, not being applicable to information collected by third parties on other web pages, even if they are linked to our Web Site.

With this we express our commitment to maintain and guarantee the commercial relations in a safe way through the protection of personal data and guaranteeing the right to privacy of each of the users of the web site.

1. WHAT IS PERSONAL DATA?

In summary, when a person visits a website or our website, he/she provides his/her personal data, i.e. name and e-mail address. In the case of an online purchase, in addition to name and e-mail address, he/she provides other data such as telephone number, address, credit card number, among others.

In addition, when you visit our website, certain information is automatically stored for technical reasons such as the IP address assigned by your Internet access provider.

2. PURPOSE, LEGITIMACY, CATEGORY OF DATA COLLECTED, CONSENT TO PROCESSING, MINORS

As stated in the regulations, the USER is informed that, through contact forms, subscriptions or instant messaging systems such as WhatsApp, data is collected, which is stored in a file, with the sole purpose of sending electronic communications, such as newsletters, new posts, commercial offers, free webinars, as well as other communications that https://achiote.com.ec/, understands interesting for its USERS. The fields marked as mandatory, are essential to perform the expressed purpose.

Likewise, it may use the data to comply with the requirements requested by the USERS.

Only the owner will have access to your data, and under no circumstances, this data will be assigned, shared, transferred or sold to any third party.

The acceptance of the privacy policy, means that when you subscribe to our form, you give your EXPRESS AND UNWILLING CONSENT to the processing of personal data under the terms set out in this document, as well as to the international transfer of data that occurs exclusively due to the physical location of the facilities of service providers and data processors.

Therefore, the legitimization is obtained through consent, as we will establish later on.

Under no circumstances will we use the data for any purpose other than the purpose for which it was collected, nor will we pass the data on to third parties.

2.1 MINORS

If you are over thirteen years of age, you may register without the prior consent of your parents or guardians.

However, if you are under 13 years of age, the consent of your parents or guardians is required for us to process your personal data.

Warning: If you are under thirteen years of age and have not obtained parental consent, you may not register on the site and we will refuse your request if we become aware of it.

2.2 LEGITIMACY

Thanks to the consent, we can treat your data as a mandatory requirement to subscribe to the website.

2.3 CATEGORY OF DATA

The data collected are never specially protected, but are categorized as identification data.

2.4 DATA STORAGE TIME

We will keep your data for the legally established period of time or until you request its deletion.

3. COMPLIANCE WITH APPLICABLE REGULATIONS

Achiote Ecuador Cuisine and its website https://achiote.com.ec/ to date complies with the guidelines of Article 66 of the Constitution of the Republic of Ecuador, in addition to the General Data Protection Regulation (GDPR) of the European Union and all international treaties on data protection in the world.

It also informs that it complies with Law 34/2002 of July 11, 2002, of Services of the Information Society and Electronic Commerce in force in Spain, in addition to the Ecuadorian and global regulations in this regard, and will request the consent of the USER for the processing of your email for commercial purposes at all times.

In compliance with the provisions of the regulations, we inform you that the data provided, as well as those data derived from your navigation, may be stored in the files of our website and processed for the purpose of responding to your request and the maintenance of the relationship established in the forms you sign.

Additionally, the USER consents to the processing of their data in order to inform them, by any means, including email, of products and services of Achiote Ecuador Cuisine.

If the USER does not authorize the processing of his/her data for the aforementioned purposes, he/she may exercise his/her right to object to the processing of his/her data under the terms and conditions set forth below in the section “Exercise of Rights”.

4. SECURITY MEASURES

Achiote Ecuador Cuisine, informs you that it has implemented the necessary technical and organizational security measures to ensure the security of your personal data and avoid its alteration, loss and treatment and / or unauthorized access, given the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or the physical or natural environment. All this in accordance with the provisions of the RGPD.

Likewise, Achiote Ecuador Cuisine, has established additional measures in order to reinforce the confidentiality and integrity of the information in its organization. Continuously maintaining the supervision, control and evaluation of processes to ensure respect for data privacy.

5. EXERCISE OF RIGHTS

Those individuals who have provided their data through https://achiote.com.ec/, may contact the owner of the same in order to exercise their rights of access to their data, rectification or deletion, limitation and opposition regarding the data included in their files, free of charge.

The quickest and easiest method would be to log into your user account directly and modify your data or delete your user account. Any information that we need to store, by virtue of a legal or contractual obligation, will be blocked and only used for such purposes rather than being deleted.

The interested party may exercise their rights by writing to La Leche de la Vaca Restaurant, with the reference “Data Protection”, specifying their data, proving their identity and the reasons for their request, via email: info@achiote.com.ec

6. LINKS OR EXTERNAL LINKS

As a service to our visitors, our website may include hyperlinks to other sites that are not operated or controlled by the Website. We therefore make no warranties or representations as to the legality, reliability, usefulness, accuracy or timeliness of the content of such websites or their privacy practices. Please be aware that before you provide your personal information to these non-https://achiote.com.ec/ websites, please be aware that their privacy practices may differ from ours.

7. MODIFICATION OF THE PRIVACY POLICY

Achiote Ecuador Cuisine, reserves the right to modify its Privacy Policy, according to its own criteria, motivated by a legislative, jurisprudential or doctrinal change of the Law in force in Ecuador, international regulations and the RGPD.

Any changes to the Privacy Policy will be posted at least ten days prior to their effective implementation. The use of the website, after such changes, will imply the acceptance of such changes.

8. PERSON IN CHARGE OF THE FILE, AND PERSONS IN CHARGE OF THE TREATMENT

The responsible for the data file is Achiote Ecuador Cuisine.

As data processors outside the aforementioned controller:

Achiote Ecuador Cuisine, has contracted the hosting services of Ecuahosting, which provides web hosting services. You can consult the privacy policy and other legal aspects of this company in the following link: https://ecuahosting.net/wp-content/uploads/2023/05/CONTRATO-SERVIDORES.pdf

9. SERVICES OR PRODUCTS OFFERED BY THIRD PARTIES ON THIS WEBSITE

In order to provide services strictly necessary for the development of its activity, https://achiote.com.ec/ uses the following providers under their corresponding privacy conditions.

Hosting: EcuaHosting
Web platform: WordPress.Org
WordPress template platforms: Elementor
Leads Acquisition: EcuaHosting Server
Forms design: Elementor
Privacy of tracking sources used on this site: SiteKit Google Plugin

The user and, in general, any natural or legal person, may establish a hyperlink or technical link device (for example, links or buttons) from your website to our site (the “Hyperlink”). The establishment of the Hyperlink does not imply in any case the existence of a relationship between us and the owner of the site or web page where the Hyperlink is established, nor the acceptance or approval by Achiote Ecuador Cuisine, of its contents or services. In any case https://achiote.com.ec/ reserves the right to prohibit or disable at any time any Hyperlink to the Website.

10. DO YOU NOT WISH TO RECEIVE INFORMATION FROM US OR DO YOU WISH TO REVOKE YOUR CONSENT?

You have the right to revoke your consent at any time (without retroactive effect).

To do this, you must send an email to the address info@achiote.com.ec If you have received information or advertising via email, whatsapp, you can also object from that email or whatsapp, by clicking on the link included in it following the instructions provided. Another simpler way would be to access your user account and select the corresponding options.

Please note that our systems may require a lapse of time that could be more than 48 hours for your objection or revocation to become effective, with the understanding that during this period of time you may continue to receive messages.

In relation to the management of your data associated with social profiles Achiote Ecuador Cuisine, specifically this website, the exercise of the right of access will depend on the functionality of the social network and the possibilities of access to information from user profiles. In relation to the rights of access and rectification, we recommend that you can only be satisfied in relation to that information that is under the control of Achiote Ecuador Cuisine.

In addition, you may stop interacting, following or receiving information from the social profiles of Achiote Ecuador Cuisine, specifically from this website, delete content that no longer interests you or restrict who you share your connections with, through the mechanisms stipulated in the different social networks.

The user will be able to access the privacy policies of each Social Network, as well as configure their profile to ensure their privacy. We encourage users to familiarize themselves with the terms of use of the different social networks before starting to use them.

11. PERSONAL DATA CAPTURE SYSTEMS AND THEIR PURPOSE

1) Content subscription forms: within the website there are several forms to activate the subscription managed by our own server in order to send email marketing campaigns, manage subscriptions and send newsletters or news.

2) Comments form: The website includes a form whose purpose is to comment on the articles and give your opinion respecting freedom of expression. (Achiote Ecuador Cuisine reserves the right to first approve for comments to be published) The user may post comments on the posts that are published. The personal data entered in the form to insert these comments will be used exclusively to moderate and publish them, also collecting this data will be stored on servers EcuaHosting, and email platforms outlined above.

3) Contact form: There is a contact form whose purpose is to respond to inquiries, suggestions or any concerns. In this case the email address will be used to respond to them and send the information that the user requires through the web, these data will be stored on servers EcuaHosting and email platforms outlined above.

4) Contact with WhatsApp: By contacting the WhatsApp instant messaging system, you approve the response received, in addition to all relevant information that you require or that our company deems appropriate to provide.

5) Cookies: When the user registers or browses this website, “cookies” are stored, the user can consult at any time the cookies policy for more information on the use of cookies and how to disable them.

6) Users may unsubscribe at any time from the services provided from the same Newsletter through a cancellation form or from the WhatsApp application, if applicable.

7) Tracking systems used on this site: Google (Analytics) through the SiteKite plugin, which studies your users’ preferences, demographics, traffic patterns, and other aggregate information to better understand who your audience is and what they need. Tracking our users’ preferences also helps us to show you the most relevant advertisements.

For the recruitment of subscribers and customers Facebook Ads is used so that, when generating an ad, you can segment the audience by location, demographics, interests, etc. so the data obtained by this platform, would be subject to this privacy policy from the moment the user leaves their data to join the newsletter of our company.

12. SOCIAL PLUGINS

On our website we offer you links and services related to different social networks (e.g. Facebook “Like”). If you are a member of a social network and click on the corresponding link, the provider of the social network may link your profile data with the information on your visit to that website.

Therefore, it is convenient and imperative that you know the privacy policies of each of the social networks, if you access one of our web pages with any of their profiles in social networks or share information through them.

13. ACCEPTANCE, CONSENT AND REVOCABILITY

The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the processing thereof by Achiote Ecuador Cuisine in the manner and for the purposes stated in the legal notice.

You may revoke your data at any time, but not retroactively.

14. CHANGES TO THIS PRIVACY POLICY

Achiote Ecuador Cuisine, reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, the Provider will announce on this page the changes introduced reasonably in advance of their implementation.